FAQ
How long will it take to see the results?
Most clients experience positive changes within a few days, such as improved sleep patterns and positive well-being and mood. However, weight loss and anxiety/stress levels will typically take weeks.
Do I need any special equipment or prep?
You will need a computer to allow Zoom meetings; a printer is advantageous but not crucial. If you wish to embark on one of our exercise programmes and do this at home, you will need various exercise equipment or access to a fitness class gym.
What if I have dietary restrictions or health conditions/ medication?
These restrictions and/or health conditions will be discussed during your initial consultation; depending on the issues, you may have to get advice and permission from your GP or health professional before commencing the programme to avoid any contra-indications with recommended nutritional and lifestyle changes.
How often Do sessions take place?
We usually have an online meeting once a week for six weeks, lasting around an hour per session; this allows you to implement any agreed changes before the next session. If you are away on holiday or can’t make the weekly sessions, we will work around your schedule wherever possible.
Is online as effective as in person?
Yes, this is based on results and feedback from clients who prefer this consultancy method, as they can do this in the comfort of their own home.
What about cancellations?
Should you need to cancel any session, you must give us at least 48 hours so we can re-arrange at no extra cost. However, the full amount for your missed session will need to be paid if this notice period is less than 48 hours.
If we have to cancel, we will give you at least 48 hours’ notice; if we do not honour this notice period, we will provide you with a free one-hour session.
What about insurance?
We are fully insured with Simply Business Insurance for public liability and professional indemnity purposes. We also hold an Enhanced DBS check. Copies of our certificates can be provided upon request.
Are there any age restrictions to participating in the programme?
There is no upper age limit for this programme; however, if you are under 16, then you will need parental or guardian permission, and they will need to be present during the sessions.
This programme is unsuitable for anyone under the age of 10.
Please see our safeguarding policy on working with vulnerable adults and children.
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